Crisis Helplines

Crisis Services in Nottinghamshire

    If you’re in a crisis and need urgent support within the Nottinghamshire area, please contact the following helplines.

    • Nottingham City Council. If you are homeless now and are residing in the Nottinghamshire area, please call 0115 876 3300
    • Crisis Resolution and Home Treatment Team (CRHT). They provide a 24 hour, seven day crisis resolution service that offers assessments to people with significant mental illness who would otherwise be admitted to hospital. Call CHRT on 0300 300 0065
    • Turning Point Nottinghamshire Mental Health Helpline. The service works alongside the Nottinghamshire Crisis Line, providing personalised advice, emotional support and information on coping mechanisms. Call Turning Point on 0808 196 3779
    • Trent PTS. This service provides high quality psychological therapies, mental health services, training and supervision to both individuals and organisations. Call Trent PTS on 0115 896 3160

    Mental Health Crisis Helplines

    • Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
    • SANEline. If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
    • National Suicide Prevention Helpline UK. Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm–3:30am every day).
    • Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.
    • ShoutIf you would prefer not to talk but want some mental health support, you could text SHOUT to 85258Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.
    • The Mix. If you’re under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.
    • Papyrus HOPELINEUK. If you’re under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.
    • Nightline. If you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.
    • Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.
    • Helplines Partnership. For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind’s Infoline can also help you find services that can support you. If you’re outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world.

    Urgent mental health helplines (England only)

    • If you live in England, you can call a local NHS urgent mental health helpline for support during a mental health crisis. Anyone can call these helplines, at any time.
    • These helplines offer similar support to a crisis team. The NHS website has more information on urgent mental health helplines, including how to find your local helpline.